Your bots, your automated emails, your pre recorded messages and your tailored ads based on my recent behaviour are all failing you massively.
While you keep spending marketing budgets to tell me that you really, truly care, all your systems give us the exact opposite message.
If you really care about your customers, I'll show you what goes wrong, why, and how you can improve. Unfortunately, this involves hard, painful work. But it might still be better than going out of business.
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